|
SMART
WAY® SERVICES
The
SMART Way® Scorecard
What’s the biggest drag on sales-force productivity
today? Chasing the wrong prospects.
How to avoid the problem? Build a SMART Way® Scorecard.
Sales resources are scarce and expensive. Invest them in opportunities
that are most likely to give you the returns you want – profitable
deals, customers with the potential for repeat business, clients
who can make lots of referrals.
The SMART Way® Scorecard is an account-selection matrix that
is unique to your company. Sales people use it to determine if an
opportunity is worth a lot, or just a little, of their time and
energy.
A SMART Way Scorecard analyzes your best customers from three perspectives:
- The Value-Exchange Characteristics:
- What makes your company attractive to your best customers?
What is your competitive distinction – your Value-Added?
- What are the big strategic issues that drive your best
customers? What is the value that they seek in attempting
to reach their business objectives?
- How does your Value-Added connect to their “Value-Sought”?
- The Hard Facts and Specifics:
- What factual information is characteristic of your best
customers?
- What information can be discovered from the public record?
- What must be gained from a conversation with your prospect?
- The Danger Signs:
- What behaviors, factors or actions suggest that the opportunity
might be less desirable?
|