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What others have to say about us


"Engaging Bristol Strategy Group has been a wise investment for our organization. As a marketing communications agency, we had not developed a sophisticated and disciplined approach to selling. Each person charged with new revenue generation had their own approach. Not only did Ellen provide useful examples of how to structure a more formal tracking process for sales behavior and results but also facilitated great dialogue among our team to create ownership of the process and a commitment to follow-through. The SMART Way methodology has been extraordinarily useful for bringing structure to our developing sales team, and I think it will grow with us as we become more sophisticated in its application."
Andrea Westmeyer, Executive Vice President, Relationship Marketing Inc.

“After four years I am still using the sales management techniques I experienced in your classes. I have introduced the process to my direct reports and they too are having success. Tracking activities as well as sales has proven to be a great coaching tool. Sales associates falling short of meeting their goals are able to focus on the correct activities to obtain the sales results we are expecting. Over a six-month period we have experienced a complete change in our sales culture and we are exceeding our goals in many areas.”
Evan T. Rees, President, Union Planters Bank



"ReCellular has benefited from the strategic selling training program provided by the Bristol Strategy Group immensely. As I sought out training for our senior level sales team, it was clear to me that the Bristol Strategy Group provided the framework for a discipline that I was looking for. Sales training courses are readily available. However, a coherent, proven methodology that establishes and supports a course of action with metrics to determine results, is not. The Bristol Strategy Group provide the necessary evaluation of a strategic selling opportunity in a way that our team uses and is measured by. Thanks Ellen, great program!"
Eric Forster, VP Sales & Marketing, ReCellular



"Ellen, we love you! I have been through hundreds of strategic planning retreats and sales training programs over the years, but most of it was the same-old same-old. Your approach reduces conflict and boosts morale. As we implement the methods we learned from you, sales performance, customer service and profitability are soaring. Our bank is a really entrepreneurial, exciting place to work – now we have ways to manage the workforce that reflects the excitement.
By the way, using your ideas, we were able to achieve 100% of this year’s goals in six months!"
Joyce Kory, Executive VP, Wealth Management, Gibraltar Bank



"I never realized the value of setting goals the right way. For the first time, we realized that a goal is not just a number; it is a way to guide the whole effort. When we set up all the indicators that contribute to the goal, like keeping track of things our customers do, we really energized the sales force. Now they understand why they work so hard, and how to make their work count.

The SMART Way workshop helped me understand how to turn my group of nine sales people into a real functioning team. Now our sales meetings produce great insights into how we manage our workload, what works and what doesn’t. My people are excited and more eager than we have seen them for years.

My biggest discovery was the importance of ratios. Once we started to look at the relationship between proposals and orders, leads and prospects, prospects and customers, we immediately began to work smarter. My people bring in more qualified opportunities and turn more of them into business faster. They don’t waste their time on activity for its own sake."
Jim Watson, Sales Manager, York Container Company



"Before Bristol Strategy Group introduced us to selling strategically, our sales force made forecasts based on optimism, best guess and a desire to look good. And that makes forward planning and purchasing hit-or-miss – it was a real nightmare. Now, those same reps vie to provide timely, accurate information about their progress.

They willingly update their reports, analyze the information, and change their activity plans. The data and methodology produced such good information that we modified our territory assignments, which produced immediate performance gains. Everybody focuses on the process, not the revenue. When we want to improve performance, we work to improve the process. Tactical frenzies are a thing of the past."
Cari Brito, Controller, Tropics North



"I’ve been selling for years but this is the first time I understood what to do to improve my performance on a systematic basis. Since your program I don’t waste a lot of time on experimenting with tactics. Instead, I concentrate on customer actions. If my customers and prospects are doing the right things then I know that I’m going to have a great month, quarter and year."
Steve Tucker, Strategic Account Manager, Z-Tel

 

 
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